Privacy policy

Privacy statement

DDI Services NV respects your privacy. In this privacy policy we would like to inform you about our processing activities with respect to personal data you provide as a data subject. We aim to inform you in a transparent way about the processing purposes, and how we can improve digital user experiences as a result.

Although most information on our websites and other communication media is available without the need to provide personal data, it is possible that personal data will be requested. Personal data is information that leads to an identified or identifiable person, including a name, e-mail address or contact details. More specifically, this concerns data that you provide via forms, e-mails and telephone calls, as well as data relating to purchases or services that you use or wish to use. This data is processed in accordance with the European General Data Protection Regulation (AVG or GDPR).

This privacy policy applies to all our services. However, we are not responsible for the privacy policies of other websites and sources. By using our websites, platforms and services, you agree to the possible processing actions of us.

We make contact forms available through our website. By completing and submitting a digital form, you authorise us to respond to your request for information by e-mail, chat, post or telephone call.

It is possible that these messages will be stored in our mailbox or CMS/CRM. Your data will be included in our CMS/CRM system at the time when information and/or an effective quotation is requested.

Personal data collected during customer acquisition, prospecting and management are processed for these specific purposes:

  • Answering your questions;
  • downloading files;
  • the processing of requests for information or quotations by ourselves or other parties involved in the provision of services;
  • Processing orders and making deliveries;
  • executing the agreements entered into;
  • business administration and bookkeeping;
  • providing support in connection with products or services you have purchased from us;
  • customer satisfaction surveys or market research;
  • detection and protection against fraudulent activities, errors and/or crime;
  • contact you by e-mail, chat and telephone for information about your products and services, tips and advice or offers;
  • compiling website statistics and improving the digital user experience. Page elements are no longer displayed correctly when cookies are disabled,
  • although we do everything we can to ensure that the use of the website runs as smoothly as possible.
  • Managing your user profile

This data is kept for as long as it is needed.

We always provide an unsubscribe or opt-out option in our commercial newsletters.

You can, of course, always oppose the use of your data for direct marketing, free of charge and on request. To do so, please contact DDI Services NV -Westwing Park - Kwadestraat 153 bus 3.1 - 8800 Roeselare - Belgium (Registered Office), www.ddiservices.be, info@ddiservices.be, T +32 (0) 51 62 25 90, VAT BE 0471 48 12 67 RPR Gent.

Your personal data will never be passed on to third parties.

A non-exhaustive list of the categories of personal data that may be processed can be found here: Your IP-address/Je first name and/or surname/Je e-mail address/Je telephone number/the company you represent. When processing personal data of customers and prospects, no data are recorded and/or kept for the purpose of analysing or predicting job performance, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.

According to the law on processing personal data of 08/12/1992, the user has a legal right to inspect and possibly correct his data. Subject to proof of identity (copy of identity card), you can obtain a written, dated and signed request to DDI Services NV -Accent Westwing Park - Kwadestraat 153 bus 3.1 - 8800 Roeselare - Belgium (Registered office), www.ddiservices.be, info@ddiservices.be, T +32 (0) 51 62 25 90 , free of charge, for the written communication of your personal data. If necessary, you can also ask to correct the data that are incorrect, incomplete or irrelevant.

DDI Services NV can collect anonymous or aggregated data of a non-personal nature, such as browser type or IP address, the operating system you use or the domain name of the website that led you to and from our website, or that you use to leave it. This enables us to continuously optimise our website for users.


Cookies

We also use cookies!

During a visit to our platform/website 'cookies' may be placed on your hard disk in order to better tune the platform/website to the needs of the returning visitor. Non-functional cookies help us to optimise your visit to the platform and to remember technical choices.

For a further understanding of how we use cookies to collect and process your personal data, please refer to our Cookie Statement.

If you want to consult the platform/website, it is recommended that you have cookies enabled. How to disable cookies is also described in our Cookie Statement.


Liability - Competent courts.

This site is governed by Belgian law. In the event of a dispute, only the courts of the district of R.P.R. Ghent, section Kortrijk, are competent. The information on the website is of a general nature. The information is not adapted to personal or specific circumstances, and can therefore not be considered personal, professional or legal advice to the user. DDI Services NV will do everything necessary to ensure that the information provided is complete, correct, accurate and up-to-date. If the information provided contains inaccuracies or if certain information on or via the site is unavailable, DDI Services NV will make the greatest possible effort to rectify the situation as soon as possible. However, DDI Services NV cannot be held liable for direct or indirect damage resulting from the use of the information on this site. The website content (including links) can be adapted, modified, or supplemented at any time without notice or notification. DDI Services NV provides no guarantees for the proper functioning of the website, and cannot be held liable in any way for the poor functioning or temporary (un)availability of the website or for any form of damage, direct or indirect, which may arise from access to or use of the website. DDI Services NV cannot in any case be held liable against anyone, directly or indirectly, in any specific or other way, for damage due to the use of this site or any other, especially as a result of links or hyperlinks, including, without limitation, all losses, work interruptions, damage to programmes or other data on the computer system, to equipment, software or other of the user. The website may contain hyperlinks to websites or pages of third parties, or refer to them indirectly. The placing of links to these websites or pages in no way implies implicit approval of their content. DDI Services NV declares explicitly that it has no say in the content or other characteristics of these websites, and can in no way be held liable for their content or characteristics or for any other form of damage resulting from their use.


Website

This website is operated by DDI Services NV - Westwing Park - Kwadestraat 153 bus 3.1 - 8800 Roeselare - Belgium (Registered Office) www.ddiservices.be Ciska Lamaire, dms@ddiservices.be T +32 (0) 51 62 25 90

This Privacy Policy was last updated on 15/12/2021.